Yeah. KLM was the first shop to actually explain the component differences to me of the different levels of bikes. They also were happy to show me any bike I wanted to see. They were friendly, understanding, and asked me questions to put me on the right bike. I ended up buying a Giant Trance X2 Full Suspension for nearly $2k. Service has been great since as well.
For the record, they still carry entry level bikes in the few hundred dollar range. Any of which is far better than a huffy. Dont even get me started on huffy's, I'd probably offend someone...lol.